Curated collections
The milano edit
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Frequently asked questions
Hayes & Tate ships to North America, Europe, Asia-Pacific, and the Middle East, so you can place your order with confidence.
Orders are shipped via trusted carriers such as DHL, UPS, FedEx, and your local postal service, depending on your location, to ensure reliable delivery and tracking where available.
You can return a product for any reason within 30 days, no questions asked. For more information, please see our refund policy.
All orders are processed within 1โ3 business days. Once dispatched, estimated delivery times are:
- North America, Europe & Asia-Pacific: 7โ12 business days
- All other regions: 8โ14 business days
Please note that shipping times may vary due to weather conditions, holiday seasons, or carrier delays. In rare cases, processing may take slightly longer due to high demand during peak seasons or address verification. If so, we'll let you know by email. We'll keep you informed every step of the way.
Once your package ships, youโll receive a tracking number. Simply enter it on our โTrack Your Orderโ page to follow your delivery step by step.
- Email:ย contact@hayesandtate.com
We respond to emails and contact inquiries MondayโFriday, 9:00 AMโ4:00 PM (CST), and weโll do our best to get back to you as quickly as possible within these hours.